FAQs

How do i place an order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

How long will it take to ship my order?

Standard shipping/transit times apply (1-3 days for domestic and 5-14 days for international).

My tracking number isn't working?

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact us the shipping carrier.

What type of payments do you accept?

We accept:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay
  • Paypal

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

When will I get my order?

We proudly offer worldwide shipping via ePacket! Please note order processing time is typically 1 - 3 Days business days.

Once your order has shipped, the estimated delivery time is between 1 - 3 Days business day(s). For international orders, it may take an additional 5 - 14 Days business day(s). Please take into consideration any holidays that might further impact delivery times.

Please note: Your order may be split into multiple shipments. If this occurs, you will be notified and receive a tracking number for each separate shipment.

Where can I find my order number?

Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for your confirmation email. If you still cannot locate your confirmation email, complete the form below. Contact us